Higher scores correspond to greater experienced burnout. Development and validation of emotional burnout scale ebs. A modified form of the maslach burnout inventory mbi was used alongside the francis burnout inventory s two scalesthe scale of emotional exhaustion in ministry seem and the satisfaction in ministry scale simsand the shorter form of eysencks revised personality questionnaire. Factors affecting burnout and school engagement among high. Item factor loadings for the maslach burnout inventory ac i i frequency iv i intensity ii iii 11. Mbi is the most commonly used instrument in measuring burnout, by capturing three subscales of burnout. Jun 05, 2016 the first burnout measure that was based on a comprehensive program of psychometric research was the maslach burnout inventory mbi2, 3. Emotional exhaustion was the most robust of the mbis three factors, followed by depersonalization, while the personal accomplishment factor performed weakly. The maslach burnout inventory mbi, the leading measure of burnout, is validated by the extensive research conducted for more than 35 years. Burnout at work commonly is measured using a scale the maslach burnout inventory maslach and jackson 1986 which yields three subscales. The respondents were anglican clergy in england and wales in their.
Emotional exhaustion, depersonalisation and personal accomplishment 2010, donald beasley institute 10. Emotional exhaustion measures feelings of being emotionally overextended and exhausted by ones work. Emotional exhaustion an overview sciencedirect topics. Emotional exhaustion ee, depersonalization dp, and low sense of personal accomplishment pa. To determine the risk of burnout, the mbi explores three components. Scale description the mbi is designed to assess the three components of the burnout syndrome. Maslach burnout inventory human services survey for medical personnel mbihss mp is a 22item survey that covers 3 areas. The respondents were anglican clergy in england and wales in their seventh year in ministry. Jackson with the goal to assess an individuals experience of burnout.
The most commonly used instrument for the measurement of burnout is the maslach burnout inventory mbi. Pdf the maslach burnout inventory manual researchgate. Maslach burnout inventory abbreviated mbi9 maslach c, et al. Higher scores indicate greater emotional exhaustion, and greater burnout.
Each item lists a workrelated feeling and respondents indicate how often they felt that way about their job on a 7point likert scale. The emotional exhaustion subscale is highly correlated with other. A key aspect of the burnout syndrome is increased feelings of emotional exhaustion. The original version of the mbihss is a 22item domains with a 7point scale from never 0 to every day 6 to measure burnout for workers in a recent week. In jobs other than the helping professions, the dimensions of burnout are labelled as exhaustion, cynicism, and lowprofessional efficacy maslach, jackson and i. Occupational burnout is a psychological disorder that is usually prevalent among employees who work in stressful environments. The mbi was specifically designed to assess the three dimensions of the burnout experience which had emerged from the earlier qualitative research. Maslach burnout inventory is being published by consulting psychologists press. Comparing the maslach burnout inventory to other wellbeing. The problem with cutoffs for the maslach burnout inventory the mbi was developed as a research instrument to assess burnout as a continuum, ranging from low to high, on three different dimensions. The most common measure of burnout is the maslach burnout inventory mbi, a wellvalidated, 26 widelyused selfsurvey measure. Such negative reactions to clients may be linked to the experience of emotional exhaustion, i.
She is a professor emerita of psychology at the university of california, berkeley, and a researcher at its healthy workplaces center. The maslach burnout inventory and its relationship with staff. It has been also described as wearing out, loss of energy, depletion, debilitation, and fatigue. Determine your score for the abbreviated maslach inventory use this sheet to determine your score for the statements filled out on the previous page.
A scale designed to assess various aspects of the burnout syndrome was. The maslach burnout inventory for healthcare professionals mbihss and its abbreviated version ambi, are the most common tools to detect burnout in clinicians. The measurement of experienced burnout maslach 1981. Shanafelt, md4 1division of general internal medicine, mayo clinic, rochester, mn, usa. Evaluating stress rutgers school of management and labor. It is a feeling of constant tension and lack of mental and physical energy. Formatting for the es is a 22item survey which uses a 7point scale for responses. Emotional burnout scale was administered among 427 working school teachers at primary, elementary and secondary levels.
This measure, the maslach burnout inventory mbi, contains three subscales that assess the different aspects of experienced burnout. Factorial structure and psychometric properties of the maslach. Burnout syndrome is most commonly measured with the maslach burnout inventory mbihs. A test of the maslach burnout inventory in three samples of. Most emotional exhaustion research has been guided by maslach s and jacksons threecomponent conceptualization of burnout. Every day a few times a week once a week a few times a month. The maslach burnout inventory and its relationship with. As their emotional resources are depleted, workers feel they are no longer able to give of. Single item measures of emotional exhaustion and depersonalization provide meaningful information on burnout in medical professionals. Emotional exhaustion and burnout among medical professors. A modified form of the maslach burnout inventory mbi was used alongside the francis burnout inventorys two scalesthe scale of emotional exhaustion in ministry seem and the satisfaction in ministry scale simsand the shorter form of eysencks revised personality questionnaire. The quality improvement project gathered data on factors influencing burnout via maslach burnout inventory tool mbi. A psychometric assessment of the maslach burnout inventory. The mbi includes three questionnaires the human services survey, the general survey, and the one this report.
This scale is used in the mbihss, mbihss mp, and mbies versions. Another aspect is the development of negative, cynical attitudes and feelings about ones clients. Maslach, jackson and leiter 1996 describe item scoring from. The 22 total items are broken up into the three themes with nine items relating to emotional exhaustion, five to depersonalization, and eight to accomplishment as shown in table 1. Apr 09, 2019 the stress responsible for emotional exhaustion puts you at risk for a total burnout. This model suggests burnout consists of three interrelated parts. Maslach burnout inventory human services survey mbihss, on these three dimensions. Although some items have been slightly modified, the mbies measures the same three dimensions, emotional exhaustion, deperson. Maslach burnout inventory utrecht university repository. Burnout inventory mbi, which consists of 22 items that load onto the three factor structure. Burnout was assessed using the maslach burnout inventory maslach et al 1996.
The measure that emerged from that psychometric research was the maslach burnout inventory mbi, which assessed these three dimensions and has been used in many research studies over the years. As such, the aim of the current research is to examine the factorial structure and psychometric properties of the greek version of the maslach burnout inventory in relation to the results of the usa and cyprus analogous studies. Results of the maslach burnout inventory the table below shows that, compared with a normative sample within the health and caring professions, the mean scores of emotional exhaustion in this uk sample of social workers are high at 33. Mbi assesses three components of the burnout syndrome as emotional exhaustion, depersonalization, and personal accomplishment. Burnout is a syndrome of emotional exhaustion, depersonalization and reduced personal. The resulting data were analyzed by multivariate analysis of variance manova. The items for the maslach burnout inventory mbi were designed to measure. A wide range in burnout prevalence is reported in anesthesiology, so this study aimed to ascertain which of these two tools most accurately detected burnout in our anesthesiology residents. Maslach burnout inventory mbi the maslach burnout inventory mbi has been recognized for more than a decade as the. A scale designed to assess various aspects of the burnout syndrome was administered to a wide range of human services professionals. Maslach burnout inventory abbreviated average physician scores are emotional exhaustion 22. The potential of having three interrelated dimensions of burnout was first discussed in terms of a sequence of stages over time.
Maslach burnout inventory scales emotional exhaustion ee the 9item emotional exhaustion ee scale measures feelings of being emotionally overextended and exhausted at ones work. The stress responsible for emotional exhaustion puts you at risk for a total burnout. There have been other changes and modifications of burnout measures over the years. Maslach burnout inventory research papers academia. Structural equation modelling with lisrel was used to investigate the factor structure of the maslach burnout inventory mbi. Hence, these comparisons suggests that being a resident is be more stressful than being a professor, and that both are more prone to burnout than the general dutch working population. The maslach burnout inventory student form, the utrecht school engagement scale, the study habits inventory, and the scale for selfefficacy expectations among adolescents were administered to the students along with the personal information form. Pdf the measurement of experienced burnout researchgate. Maslach burnout inventory mbi assessments, tests mind. High emotional exhaustion is defined as scores of 27 or more maslach et al, 1996. Maslach burnout inventory leading measure of burnout in people working with people with intellectual disabilities designed to assess three aspects of the burnout syndrome. Diminished personal accomplishment refers to negative evaluations of the self. It has been found to be reliable, valid, and easy to administer. The mbi includes three questionnaires the human services survey.
Maslach burnout inventory mbi statistics solutions. Using a single item to measure burnout in primary care. The maslach burnout inventory mbi has been recognized for more than a decade as the leading measure of burnout, incorporating the extensive research that has been conducted in the more than 25 years since its initial publication. Comparing the maslach burnout inventory to other well. Research in the area of stress and burnout shows that men experience higher levels of depersonalization than women. The maslach burnout inventory mbi is by far the most widely used, accepted, valid, and reliable measurement tool of stress and burnout. It consists of 9 headings to which the interviewee had to respond, according to the frequency of the expressed feelings, from 0 never to 6 always. Exploring burnout at a deeper level concordia university. Chronic stress can affect your immune system, heart, metabolism, and. The maslach burnout inventory human services survey mbihss is an instrument that has been used most widely for measuring the burnout climate of healthcare providers 10, 15. Factors affecting burnout and school engagement among. Pdf a scale designed to assess various aspects of the burnout syndrome.
Christina maslach, phd, is a pioneering researcher on job burnout, who has won several awards for her work most recently, the 2017 application of personality and social psychology award. The maslach burnout inventory mbi is an introspective psychological inventory consisting of 22 items pertaining to occupational burnout. Then, add up your scores by color, and refer to the descriptions below. It should be noted that this study is part of a larger project of mixed methods to investigate the working conditions of nurses in two university hospitals with data collected at. Emotional exhaustion or exhaustion, depersonalization or cynicism, and reduced personal accomplishment or reduced professional efficacy. View maslach burnout inventory research papers on academia. The relationship between burnout and perceived stress. Emotional exhaustion i feel emotionally drained from my work 0. Additional categorizations are available as online supplemental material. Based on the mbihss, a version was developed to measure teacher burnout mbieducator survey. The three factor structure fits reasonably well to. The original form of the mbi was constructed by christina maslach and susan e. Although sometimes this exhaustion is a physical one, often a psychological or emotional exhaustion is described as central to burnout, i.
The level of emotional exhaustion ee, depersonalization dp, and inadequate personal accomplishment pa were given weightage in the scale as sub constructs of emotional burnout with such indicators as. The items for the maslach burnout inventory mbi were. Mbi was developed by maslach and jackson 5 is a 7point likerttype scale and composed of 22 items to measure burnout. The mbihs is a 22item selfreport questionnaire that consists of three independently scored dimensions emotional exhaustion, depersonalization and a lack of personal accomplishment. Valid and reliable survey instruments to measure burnout.
Every day a few times a week once a week a few times a month once a. How does emotional exhaustion influence work stress. Measuring burnout among uk social workers a community. Factors influencing nurse burnout and recommendations. The sociodemographic and professional variables, as well as emotional exhaustion, measured by the maslach burnout inventory maslach et al. Various psychometric analyses showed that the scale has both high reliability and validity as a. Social support and emotional exhaustion among hospital. Examining and adapting the psychometric properties of the maslach. Melamed burnout measure smbm9 distinguishes between physical fatigue, emotional exhaustion, and cognitive weariness.
Burnout is a syndrome of emotional exhaustion and cynicism that occurs frequently among individuals who do peoplework of some kind. The inventory contains 22 items that assess the three components of burnout. To measure burnout in individuals who work with people human services and medical professionals. The maslach burnout inventorystudent form, the utrecht school engagement scale, the study habits inventory, and the scale for selfefficacy expectations among adolescents were administered to the students along with the personal information form. It was evaluated with the corresponding sub scale of the maslach burnout inventory seisdedos 1997, using the spanish version drawn up from the original edition of 1986. Questions and directions the concept of burnout was first introduced some three decades ago, so it is surprising that, despite this passage of time and the resources that occupational health psychologists have devoted to its study, burnout still provokes much debate. Maslach burnout inventory human services survey 25.
Sep 04, 2014 however, the cbs assesses burnout using 5 statements from the emotional exhaustion scale to define moderate or severe burnout. Single item measures of emotional exhaustion and depersonalization are useful for assessing burnout in medical professionals colin p. The abbreviated maslach burnout inventory can overestimate. Burnout selftest maslach burnout inventory mbi the maslach burnout inventory mbi is the most commonly used tool to selfassess whether you might be at risk of burnout.603 180 190 1253 577 815 1482 1339 1475 1222 1202 671 1013 1333 322 1350 1149 1340 1397 576 398 404 277 219 623 152 1084 561 1137 1169 201 843 361 942 1388 548 999 971 1461 533 1 728 113